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Help KGOU Test A New Audio Streaming Player

screenshot of KGOU.org on a mobile phone

 UPDATED Sept. 15, 2016: KGOU has discontinued use of the streaming player described in this article. The current player in use is a product of Triton Digital.  For problems, please contact us.

UPDATED July 7, 2016: Anti-virus software installed on your computer can interfere with the new player. In particular, Sophos, the software used on University of Oklahoma computers, is known to interfere.

Original post:

If you access KGOU's live audio streaming service on your phone, this upgrade is for you. We're launching a new streaming player developed by NPR Digital Services, designed to make it easier to listen and browse KGOU.org at the same time. And you can help us test the new player so we can identify how it works on different devices.

Listening on a smartphone will be easier than ever -- just click the white "Play" arrow under the KGOU logo. Information for the program that's currently playing displays to the right.

Test the new player on your phone or tablet, and let us know how it works. We have a quick, one-question poll.

The new player is designed in HTML5 to work in all current web browsers. Designing an audio player that works with every single configuration of computing device is challenging, and some might even say it's impossible. So, if this new player doesn't work quite right with your device, you still have all the previous streaming options available. From the navigation menu, select "Listen" and then "Listening Options" to access any of our audio streams that have previously worked for you.

screenshot of KGOU.org on a computer with detail
Options for listening from your computer.

When we tested the player on our own desktop computers at work, we found that it sometimes takes 3 to 4 minutes to start playing. We'd like to know what your desktop listening experience is like, so here's another quick, one-question poll for desktop/laptop listening.

If you have time to give us more detailed feedback, please do! Send me an email at membership@kgou.org and be sure to include which browser and operating system you're using. We'll collect all the responses and pass them along for future upgrades.

Laura works to fund journalism and entertainment programming on public radio through individual listener contributions and other funding streams. She is a former radio journalist at KTOK, WKY and other commercial radio stations.
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